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Compatibility .....

Meetings By Mail Online Streaming activities will play on any computer or device with a consistent online connection.  All programs will scale to fit on screens of all major computers, tablets and smartphones.  If you have a specific question about playing a streaming activity on your device, please email us at help@meetings-by-mail.com.

PC/Mac Compatibility

All Meetings By Mail DVD-ROMs will function on all PCs running Windows XP Service Pack 2 or later.

All Meetings By Mail DVD-ROMs released in 2013 or later are fully functional on all Macs running OS 10.4 or later.  Any Meetings By Mail DVD-ROM released in 2012 or prior is fully functional on Macs running OS 10.4- 10.6.8, and will run “from disc” only (no installation) on OS 10.7 or later.  Release dates can be found on the CME Specs tab on each DVD-ROM’s product page.

PLEASE NOTE: Case review programs such as Clinical Competence in Breast MR, vol. 1 and Clinical Competence in Cardiac CT, vols. 1-4 are fully functional for all Macs using OS 10.4-10.7.4.  If you are using a Mac OS 10.7.5 or later to view these programs, please contact us at help@meetings-by-mail.com , as we have created a downloadable software patch for full functionality.

Mobile Device Compatibility

Mobile Device Compatibility for the Export feature available on select Meetings by Mail DVD-ROM products:
Meetings By Mail recently incorporated a new feature to export individual presentations from its DVD-ROMs for viewing on your mobile device.  This Export feature is accessible from the Main Menu of all programs from 2011 to present.  It will copy the presentations that you have selected to a hard drive folder of your choosing.  You can then manually transfer the video content from your computer to your mobile device.

The presentations will export as a video file of the following type:

Video Specifications: H.264 MP4 at 1024 x 768 with 44,100kHz mono AAC audio track

These files have been engineered primarily for the Apple iOS and Google Android platforms, including iPads, iPhones (4 and up), iPod Touch (4th Generation and up), Droid smart phones, Droid based tablets and Microsoft Windows Media Players. Additionally, the files should work with most devices that are capable of playing back MP4 video, such as Kindle Fire and Nook HD.  If you have used our Export feature to play our presentations on a device not listed here, e-mail us and let us know!

If you have any questions regarding compatibility of your Mobile Device, or need help playing the presentations, please e-mail us.  Be sure to detail the specifications of your device and any problems with the content, and we will be happy to assist you.  In addition, please note there is an option to re-encode video to a format that will be compatible with your device via a third-party video encoding software such as the freely available Freemake Video Converter.

If, ultimately, we cannot get the files to play on your Mobile Device as stated above, you may return the product for a full refund (before any CME credit is received).  We hope you enjoy this exciting new feature!

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